Privacy Policy
Effective January 1, 2026
Fieldstone Rialto Concrete and Masonry, rialtoconcreteandmasonry.com, hello@rialtoconcreteandmasonry.com
Who this policy covers
This policy explains how Fieldstone Rialto Concrete and Masonry handles the information you share when you use this website, call us or ask for a quote. We're a masonry contractor in Rialto, CA, and we collect only what we need to answer your questions, look at your job and do the work.
It applies to this site, starting from our home page, and to the calls, emails and messages that come through it. If you want to know more about who we are, our About page covers that.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, the address of the job and a short description of the work, such as a cracked block wall or a chimney that needs repointing.
When you call us at (909) 546-5001 or email us, we keep your contact details and notes about your project so we can follow up and schedule an estimate.
When you browse the site, basic technical details are collected automatically. These can include your browser type, device, the pages you visit, how you reached the site and a general location based on your internet connection. We use this to see which pages people find useful, not to identify you.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. This site may use them to keep the pages working properly and to count visits through analytics tools that report traffic in totals.
You can block or delete cookies in your browser settings. The site will still work for reading pages and reaching us, though some features may not remember your choices.
How we use your information
We use your information to reply to you, set up a time to look at the job, prepare your quote, do the work and handle any follow-up or warranty questions afterward.
We may also use general site traffic to improve the pages and fix problems. We don't sell your personal information, and we don't rent or trade it to marketers.
Who we share it with
Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. Analytics tools and our website host also handle some technical data so the site can run.
Beyond that, we share your information only when the job needs it, such as giving a job address to a supplier making a delivery, or when the law requires it. Anyone we share it with should use it only for that purpose.
How long we keep it
We keep your contact and project details for as long as we need them to finish your job, stand behind the work and keep the business and tax records we're required to keep.
If you asked for a quote and didn't book, we keep your details only as long as they're useful for following up, and we'll delete them sooner if you ask.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep certain records for legal or tax reasons, and if so we'll tell you which ones.
If you live in California, state privacy law may give you additional rights over your personal information. We won't treat you differently or charge you more for asking about or using any of them.
If you'd rather not hear from us again after an estimate, just say so and we'll stop.
Children's information
This site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you share with us, such as limiting who on our crew can see it. No website or email system is completely secure, though, so please don't send payment card numbers or other sensitive details through the contact form.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, so check back here if you have questions about how we handle your information.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think something wasn't handled right, call us at (909) 546-5001 or reach us through our Contact page. Tell us what you need, and we'll work through it with you.